FAQ & Site Info
FAQ
We provide the International Standard Registered Air Mail by Thailand Post Office. It is the International Flat Rate that offers the same rate for each region per piece as below.
North America, South America and Canada: $US 6.37;
Europe: $US 5.70;
Australia, New Zealand, and Russia: $US 5.70;
Africa: $US 5.70;
Asia and Middle East: $US 4.97;
Thailand: $US 1.67.
Yes, we provide “Combine the Shipping”. Every additional bought piece receives the discount. It means that the shipping cost of each additional piece is provided as follow:
North America, South America, and Canada: $US 2 per additional piece;
Europe: $US 1.67 per additional piece;
Australia, New Zealand, and Russia: $US 1.67 per additional piece;
Africa: $US 1.67 per additional piece;
Asia and Middle East: $US 1.34 per additional piece;
Thailand: No additional fee.
Well wrapped. Each piece is wrapped with bubble and then put in a Postal box.
From the tracking number by checking with this web site: http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en.
Besides when the shipment is reached at the country’s buyer. The buyer can also trace this shipment at his/her Post Office’s website.
Paypal: Fast, Dependable, and Secure online payments.
If you do not have the Paypal account, we accept all major credit cards (Visa, Master, Amex, Discovery) that can be proceeded via Paypal (Paypal as Guest or Using Credit cards).
Not a problem. You will have the option to use your credit or debit card through PayPal without an account.
Yes, we do within 30 days after you receive the item. If you do not like it, you can return it to us and then we will give the full refund (the product price + all shipping cost) to you. However, we are not responsible for the shipping cost for return the item to us.
Please take and send the photos to us for the next shipment improvement. After receiving & considering the photos, we can either give the full refund OR send the new one to you as your preferred choice at no cost.
Yes, they have. Every soap has a registration number certified by FDA Thailand.